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Home › News › Events › myCharge Recalls POWER HUB ALL-In-One Portable Chargers Due to Fire and Burn Hazards;Sold Exclusively at Costco
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myCharge Recalls POWER HUB ALL-In-One Portable Chargers Due to Fire and Burn Hazards;Sold Exclusively at Costco

Ellen
July 31, 2024

Introduction

myCharge Recalls POWER HUB ALL-In-One Portable Chargers Due to Fire and Burn Hazards;Sold Exclusively at Costco-Chargerlab

The U.S. Consumer Product Safety Commission (CPSC) is a significant consumer protection agency. It ensures consumer safety and rights by setting standards, inspecting products, and initiating recalls. The CPSC plays a crucial role in reducing the risk of injuries associated with consumer products. When a product is identified as potentially hazardous or has already caused safety or environmental issues, the CPSC quickly issues a recall notice in collaboration with manufacturers and distributors. Recently, ChargerLAB learned that myCharge charger posed fire and burn hazards, leading to a recall requirement from the CPSC.

myCharge Recalls POWER HUB ALL-In-One Portable Chargers Due to Fire and Burn Hazards; Sold Exclusively at Costco

myCharge Recalls POWER HUB ALL-In-One Portable Chargers Due to Fire and Burn Hazards;Sold Exclusively at Costco-Chargerlab

Costco, the largest membership warehouse club in the United States, became the third-largest retailer in the U.S. and ninth-largest globally in 2009. Since its founding, Costco has been committed to providing members with high-quality brand products at the lowest possible prices.

myCharge Recalls POWER HUB ALL-In-One Portable Chargers Due to Fire and Burn Hazards;Sold Exclusively at Costco-Chargerlab

On June 20th, the CPSC announced on its website that myCharge POWER HUB ALL-In-One Portable Chargers, sold exclusively at Costco, could overheat during charging, posing fire and burn hazards. The recall involves approximately 567,000 units. Consumers should immediately stop using the recalled portable chargers and contact myCharge for a free replacement.

myCharge Recalls POWER HUB ALL-In-One Portable Chargers Due to Fire and Burn Hazards;Sold Exclusively at Costco-Chargerlab

The recall covers myCharge POWER HUB ALL-In-One 10000mAh Portable Chargers with model numbers AO10FK-A, AO10FK-B, and AO10FK-C. These products are black, have foldable prongs, and can charge mobile devices. They come with a USB-C cable and a Lightning cable, with the "myCharge" logo printed on the product's surface.

myCharge Recalls POWER HUB ALL-In-One Portable Chargers Due to Fire and Burn Hazards;Sold Exclusively at Costco-Chargerlab

The production date is printed near the prongs of the portable charger. Consumers can verify whether their product is at risk based on this date. The production date is in the format WWYY, where WW represents the week number and YY the last two digits of the year. This recall includes products with date codes ending in 21 or 22, or the following four date codes ending in 23: 0123, 0923, 1523, or 1723.

myCharge Recalls POWER HUB ALL-In-One Portable Chargers Due to Fire and Burn Hazards;Sold Exclusively at Costco-Chargerlab

These products were sold exclusively in U.S. Costco stores and on Costco.com from January 2022 to November 2023, priced around $40. To date, there have been 120 reports of the portable charger overheating. myCharge received five incident reports, including two residential fires, with reported property damage amounting to approximately $165,000. Costco received 115 returns of the portable charger, citing issues such as melting, swelling, smoking, catching fire, burning, exploding, or sparking. Fortunately, no injuries have been reported.

Note: Recalled lithium-ion batteries should be disposed of according to local and state laws, and follow the procedures set by municipal recycling centers for damaged/defective/recalled lithium batteries. These potentially hazardous batteries must be handled differently from other batteries. Do not dispose of the recalled batteries in trash cans. Do not place these recalled batteries in retail and home improvement store battery recycling bins.

Summary of ChargerLAB

The myCharge POWER HUB ALL-In-One Portable Chargers have led to two fire incidents, causing $165,000 in property damage.Fortunately, no injuries have been reported. After these incidents, the CPSC mandated a recall in collaboration with Costco and myCharge to replace the unsafe products for consumers. This incident highlights the stringent regulation of charging products in the U.S. and the importance of protecting consumer rights and safety. Consumers must protect their rights if they encounter issues with purchased products.

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